At Bikvey, our mission is to create a trusted and secure platform for customers and sellers alike. This policy defines the standards sellers must follow regarding Intellectual Property (IP) rights and outlines the actions taken against any form of IP infringement.

What is Intellectual Property (IP) and IP Infringement?

Intellectual Property (IP) includes creations of the mind like inventions, artistic and literary works, designs, brand names, logos, symbols, and images. IP infringement occurs when someone uses these creations without permission, violating the rights legally granted to the original owners.

At Bikvey, we strictly prohibit any kind of IP infringement to protect both our customers from counterfeit products and brand owners from unauthorized use of their intellectual properties.

Bikvey’s Policy on Counterfeit Products

Bikvey enforces a zero-tolerance policy towards counterfeit goods, especially when it comes to restricted brands.
Only 100% genuine products are allowed to be sold on the platform. Selling fake, imitation, or unauthorized items is illegal and will not be tolerated.

If you are selling products of a known brand, ensure you have proper brand authorization documents. Unauthorized sales can lead to severe legal consequences.

Trademark Restrictions and Special Brand Policies

• Apple Trademark Restrictions: Sellers must avoid unauthorized use of Apple trademarks to prevent legal actions from the brand.

• Fragrance Trademark Restrictions: Selling imitation or impression fragrances of restricted brands like Gucci is strictly prohibited. Sellers must adhere to brand guidelines when listing fragrances.

Types of IP Infringement

Bikvey considers the following as forms of IP infringement:

• Sale of counterfeit products

• Unauthorized use of brand names, logos, and designs

• Copying or replicating product descriptions, images, or trademarks

We aim to eliminate all instances of IP infringement to maintain customer confidence and platform integrity.

Penalties for IP Infringement on Bikvey

Bikvey imposes strict penalties on sellers who violate IP rights (Terminate Product or Terminate Account )

•  If counterfeit products are found from sellers operating within Bikvey.

•  For counterfeit products found from brands listed on Bikvey Mall.

For counterfeit returns:

• For counterfeit returns processed for Bikvey Mall sellers.

•  For counterfeit returns processed for non-Bikvey Mall sellers.

• Accumulation of 2 counterfeit returns for non-Bikvey Mall sellers will banned from platform.

Note: Brands under trademark recall will be immediately locked, unless appropriate brand authorization is provided.

How to Report IP Infringement on Bikvey

If you are a rights owner or an authorized agent and notice your IP rights being violated, you can report it to Bikvey’s legal team.

To file a report, please email us at Support@bikvey.com with the following:

• Proof of IP ownership (e.g., trademark registration certificate).

• Detailed description of the infringement (e.g., product, description, images).

• URLs of the product pages violating your IP.

• Any supporting evidence like screenshots, order IDs (if a test purchase was made).

• Link to your official brand website (if available).

What Happens After You Submit a Report?

Once Bikvey receives your IP infringement complaint:

• Our legal team will carefully review your notice.

• If the claim is valid, we will contact the involved seller for evidence justifying their use of your intellectual property.

• If the seller fails to provide sufficient proof, the infringing content will be taken down, and disciplinary action will be initiated.

• Bikvey may also prohibit the sale of any product listings recalled by regulatory authorities or manufacturers to protect customer trust.

Sellers who want to list restricted or recalled brands must submit valid authorization documents for review and approval by Bikvey’s legal team.

Maintaining a Genuine and Trustworthy Marketplace

At Bikvey, we deeply value our customers’ trust and the hard work of original brand creators. We encourage all sellers to respect intellectual property laws and contribute to a healthy, legitimate ecommerce environment.

By working together, we can build a platform that’s safe, genuine, and beneficial for everyone.