Ultimate Guide to Order Fulfillment on Bikvey Seller Panel

Professional Step-by-Step Process for Efficient Order Management

As an authorized seller on Bikvey's e-commerce platform, mastering order fulfillment is essential for maintaining excellent seller performance and customer satisfaction. This comprehensive guide details the exact process for managing orders from receipt to shipment.

Step 1: Accessing Your Vendor Account

1. Open your preferred web browser and visit www.bikvey.pk

2. Locate and click on the "Seller Center" 

3. Enter your registered credentials:

   • Seller Email Address 

   • Account Password

4. Click "Log In" to access your vendor dashboard .                                                                                                                                                                                             

Step 2: Navigating to Order Management

1. From the main dashboard interface, identify the navigation menu (typically left-side)

2. Click on the "Orders" tab to expand order management options

3. Select "Orders" submenu to view your complete order queue

Step 3: Understanding Order Status Workflow

1. Pending Orders:

   • Appear when customers place orders

   • Require no immediate action from seller

   • Will automatically transition to "Processing" status

2. Processing Orders:

   • • Active status(Processing) requiring for fulfillment

   • 

   • Triggers your 24 to 72 hour fulfillment window

   • Deadline displayed in order details (strictly adhere)

1. Documentation Requirements:

   • Flyer Code: Mandatory for city-specific/local stores (excludes Bikvey Bazaar/Maal and Brands)

   • Packaging Video: Recommended for all orders (best practice)

Step 5: Documentation Preparation

1. Generate shipping documents:

   • Click "Print Slip Invoice" (PDF or thermal print)

   • Select "Print Order Slip" for packing reference

2. Prepare packaging:

   • Include all order documents inside package

   • Securely seal with appropriate materials

   • Affix shipping label prominently

Step 6: Shipping & Logistics Execution

1. Identify designated 3PL partner:

   • Specified on order documentation

   • Typically logistics providers like TCS, Leopard, or others

2. Visit nearest branch:

   • Carry printed order documents

3. Complete consignment:

   • Submit package to 3PL representative

   • Obtain tracking number receipt

   • Update tracking in vendor panel if required

Pro Tips for Flawless Fulfillment

🕒 Time Management:

• Process orders in batches for efficiency

• Schedule daily fulfillment windows (morning/afternoon)

📦 Packaging Excellence:

• Use quality materials to prevent damage

• Include thank-you notes for brand building

Troubleshooting Common Issues

⚠️ Order Status Not Updating:

• Clear browser cache

• Check internet connection

• Contact support if persists >2 hours

⚠️ 3PL Rejection:

• Verify package meets weight/dimension limits

• Ensure proper documentation included

Support Channels

🛎️ Bikvey Seller Support:

• Email: sellersupport@bikvey.pk

Why This Process Matters

Efficient order fulfillment directly impacts:

• Your seller rating and visibility

• Customer satisfaction and repeat business

• Payment processing timelines

• Eligibility for promotional opportunities

By meticulously following this proven workflow, you position your store for maximum success on Bikvey's growing e-commerce platform. Implement these steps today to streamline operations and build a reputable online business.